DMCA Notice & Takedown Procedure
The short version
TeeBox is a user-generated content platform and complies with the Digital Millennium Copyright Act, 17 U.S.C. §512. If you believe a TeeBox listing or photo infringes your copyright, send a written notice to legal@teeboxmarket.com containing the elements below. We will act expeditiously to remove infringing material and terminate repeat infringers.
1. Statement of Policy
TeeBox respects the intellectual-property rights of others and expects its users to do the same. In accordance with the Digital Millennium Copyright Act (17 U.S.C. §512), we respond to clear notices of alleged copyright infringement by removing or disabling access to the material, and we terminate the accounts of users who are repeat infringers.
2. Designated Copyright Agent
The Designated Agent to receive notifications of claimed copyright infringement is:
- Name: Jacob Nair
- Mailing address: TeeBox, 16649 Oak Park Ave, Ste H #1160, Tinley Park, IL 60477, USA
- Email: legal@teeboxmarket.com
- U.S. Copyright Office Registration Number: DMCA-1072550
3. How to File a Takedown Notice
To be effective under §512(c)(3) of the DMCA, your notice must be a written communication sent to the Designated Agent above and must include substantially all of the following:
- A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
- Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works.
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material — for TeeBox, the URL(s) of the listing(s) or photo(s).
- Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address.
- A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
- A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Email template
4. Trademark and Counterfeit Notices
The DMCA covers copyright only. TeeBox runs a parallel intake for brand owners reporting trademark infringement or counterfeit golf merchandise (including but not limited to Scotty Cameron, Titleist, TaylorMade, Callaway, Ping, and Mizuno). Send reports to legal@teeboxmarket.com with subject line beginning "Trademark / Counterfeit:".
Trademark and counterfeit reports must include:
- Identification of the brand owner and the reporter's authority to act on its behalf.
- The trademark registration number(s) at issue (e.g., USPTO Reg. No.).
- The basis for the reporter's good-faith belief that the listed item is counterfeit or otherwise infringing (visual indicators, serial number anomalies, unauthorized seller, etc.).
- The URL(s) of the offending listing(s).
- Contact information for the reporter.
- A statement, under penalty of perjury, that the information provided is accurate and that the reporter is authorized to act on behalf of the brand owner.
5. What TeeBox Does Upon Receipt
- Acknowledgement within 1 business day of receipt.
- Removal or disabling of access to the identified material expeditiously, typically within 48 hours of a facially valid notice.
- Notice to the seller whose listing was removed, with a copy of the takedown notice (we will redact the notifier's personal phone number and street address before forwarding when feasible, but the notifier's name and email may be shared so the seller can pursue counter-notice or direct resolution).
- A strike is recorded against the seller's account under the Repeat-Infringer Policy below.
6. Counter-Notice
If you are a TeeBox seller and you believe your material was removed by mistake or misidentification, you may submit a counter-notice under §512(g) of the DMCA. A valid counter-notice must include:
- A physical or electronic signature of the subscriber.
- Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled.
- A statement under penalty of perjury that the subscriber has a good-faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled.
- The subscriber's name, address, and telephone number, and a statement that the subscriber consents to the jurisdiction of the Federal District Court for the judicial district in which the address is located (or, if the subscriber's address is outside of the United States, for any judicial district in which TeeBox may be found), and that the subscriber will accept service of process from the person who provided notification under §512(c)(1)(C) or an agent of such person.
Send counter-notices to legal@teeboxmarket.com.
7. Restoration
Upon receipt of a valid counter-notice, TeeBox will forward it to the original notifier. If the original notifier does not file a court action seeking a restraining order against the subscriber within 10 to 14 business days, TeeBox will restore the removed material or cease disabling access to it.
8. Repeat-Infringer Policy
TeeBox maintains a three-strike rule: a TeeBox account that accrues three substantiated infringement strikes within any rolling 12-month period will be permanently terminated, and the account holder will be barred from creating new accounts. A strike is recorded for each listing or photo removed in response to a facially valid DMCA notice or trademark / counterfeit report that the seller does not successfully rebut by counter-notice or direct resolution.
Sellers may appeal a strike within 14 days by writing to legal@teeboxmarket.com with the order or listing reference and an explanation. Some categories of violation (sale of counterfeit goods, fraud, sale of stolen property) may result in immediate permanent termination on the first occurrence.
9. Misrepresentation Warning
Section 512(f) of the DMCA provides that any person who knowingly materially misrepresents that material or activity is infringing, or that material or activity was removed or disabled by mistake or misidentification, may be liable for damages — including costs and attorneys' fees — incurred by the alleged infringer, by any copyright owner or copyright owner's authorized licensee, or by TeeBox. Do not submit a notice or counter-notice unless you have a good-faith basis for the assertions you are making under penalty of perjury.
10. Trademark vs. Copyright
The DMCA process described above applies to copyright claims only. Trademark and counterfeit complaints follow the parallel process described in Section 4 above. If you are unsure which framework applies to your complaint, send the report to legal@teeboxmarket.com and we will route it appropriately.
11. Contact
All notices, counter-notices, appeals, and questions about this policy: legal@teeboxmarket.com.