How do I delete my account?
- Sign in to TeeBox.
- Tap Account in the top nav (iPad/desktop) or the bottom nav (mobile).
- Tap the red Delete Account button. It appears at the top of your profile, directly below your name.
- Confirm in the dialog. Your account, listings, messages, and reviews are permanently removed.
If you'd rather request deletion by email, send a note from the address tied to your account to support@teeboxmarket.com with the subject "Delete my account". We'll process it within 48 hours.
Account deletion is permanent and cannot be undone. Active listings are removed immediately. Past order records are retained only as required for tax/regulatory compliance, with no personal identifiers.
Buying
How do I buy something?
- Browse the marketplace or search for what you want.
- Tap a listing to see details, photos, and the seller's profile.
- Tap Buy Now at the listed price, or Make Offer to negotiate.
- Pay securely via Stripe. Apple Pay, Google Pay, or any major card.
Shipping is shown at checkout before you pay: a flat rate for most categories, and the exact carrier rate for oversize items (clubs and bags) once you enter your address.
Is my payment safe?
All transactions run through Stripe. Your card details never touch our servers. If something goes wrong, you have 7 days from delivery to open a dispute, and TeeBox can refund you through Stripe.
What if my item never arrives or isn't as described?
You have 7 days from delivery to Open a Dispute from the order page. We contact the seller and review the case; when the seller is at fault, refunds are issued through Stripe at TeeBox's discretion.
Selling
How do I sell on TeeBox?
- Sign in and tap the gold + Sell button.
- Verify your phone number and agree to the seller terms (one-time).
- Add photos, a title, brand, condition, and price.
- Publish. Buyers can message you or buy outright.
What's the seller fee?
Flat 8.5% on completed sales. No listing fees. No subscription. You pay only when something sells — and your buyer pays for shipping, so the prepaid label costs you nothing.
How do I get paid?
Payouts go straight to your bank through Stripe Connect on Stripe's standard schedule — typically within 2 business days of the sale. If a buyer dispute is decided against you, the payout for that order can be reversed.
Account & privacy
How do I change my display name or avatar?
Tap Account in the top nav (iPad/desktop) or the bottom nav (mobile), then tap Edit Profile and update your details.
How do I sign out?
Profile screen → Sign Out.
What data does TeeBox collect?
See our full Privacy Policy. Short version: account info you provide, listing data you publish, and message history with other members. We don't sell your personal data. On the website we use the Meta Pixel for advertising measurement (you can opt out — see Do Not Sell or Share); the iOS app contains no ad trackers.
Logo Bingo
What is Logo Bingo?
A daily golf-course identification game. Same 9 course logos worldwide each day, refreshing at midnight US Eastern. You get one guess per logo. Guess correctly for points (faster = more), or the answer is revealed.
How is my score calculated?
100 points for a correct guess, plus a speed bonus: +200 if you answer in under 5 seconds, +100 under 10s, +50 under 20s, +20 under 30s. Wrong or revealed tiles score 0.
Can I share my results?
Yes. After the game ends, tap Share for an emoji-grid summary you can send to friends. Streaks are tracked locally on your device.
Shipping your item
After a sale, you have 3 business days to ship the package. Your buyer already paid for shipping at checkout, so the label costs you nothing: open your sold order and tap Print label — the prepaid label comes back with the buyer's address filled in and tracking included automatically.
Shipping on your own instead
You can also use any carrier (USPS, UPS, FedEx) and buy postage yourself. Note: the buyer's shipping payment funds the TeeBox prepaid label — if you ship on your own instead, it is not passed through to you. Always purchase tracking. It's required so the buyer's delivery window can start when the carrier confirms delivery.
Required: enter the tracking number in your order
Open your sold order in My Sales, tap Mark shipped, paste the tracking number, and pick the carrier. The buyer is notified automatically and can follow the package.
Packing tips
- Wrap club heads in bubble wrap, secure shafts with cardboard or PVC pipe
- Use a triangular box for single clubs (Pirate's Cove sells them cheap)
- Insure for the full sale price; TeeBox doesn't cover carrier loss
- Photograph the packaged item before sealing; disputes go faster with proof
Still need help?
Email support@teeboxmarket.com with as much detail as you can. Screenshots help. We respond within 24 hours.